Camcorder Rental Agreement

Effective date: September 28, 2026

This Rental Agreement is between Authentic Nostalgia Media Corp. ("Authentic Nostalgia", "we", "us"), and the person who books a rental on authenticnostalgia.com ("you"). By ticking the box at checkout and paying, you agree to it. Please read it; it covers what happens if the camcorder is late, damaged or lost.

1. What you're renting

1.1 The kit. A camcorder, a memory card, a battery, a charging cable, a quick-start card, and a prepaid return shipping label (together, the "Kit").

1.2 Condition. The camcorders are vintage and pre-owned. They may have cosmetic marks. Before shipping, we test each Kit, charge it, and clean it.

1.3 Ours, not yours. The Kit stays our property. You can't sell, lend, rent out or give it to anyone outside your event, or take it apart, repair it, or remove any labels or serial numbers.

2. Booking and payment

2.1 Where we ship. We rent to addresses in Canada, except Quebec.

2.2 Payment. You pay the full rental price at checkout. Prices are in Canadian dollars. Taxes are added where they apply.

2.3 Our confirmation. Your booking is confirmed when you receive our confirmation email. If we can't fulfil a booking (for example, no camcorder is available for your dates), we'll tell you as soon as we can and refund you in full.

2.4 Saved card. At checkout you authorize us to keep your payment card on file with our payment processor, Stripe, and to charge it for amounts you owe under sections 5 to 7 (late fees, damage, loss). We will email you an itemized explanation before charging anything beyond the original booking.

3. Rental period

3.1 Dates. You choose your event date and a 7-day or 14-day rental. We aim to deliver the Kit 2 days before your event. The rental period starts on the scheduled arrival date and ends on the return date shown in your confirmation email.

3.2 Delivery delays. Shipping times are estimates. We ship early to leave a buffer, but we aren't responsible for carrier delays outside our control. If the Kit doesn't arrive before your event because of a delay on our side or the carrier's, you'll get a full refund.

4. When the Kit arrives

4.1 Check it. Please open the box and test the camcorder when it arrives. If anything is damaged, missing or not working, email us within 24 hours at bookings@authenticnostalgia.com with photos. If we don't hear from you, we'll treat the Kit as having arrived complete and working.

4.2 If it doesn't work. If the camcorder fails through no fault of yours, contact us right away. We'll help troubleshoot and, where time allows, send a replacement. If we can't fix it in time for your event, we'll refund the rental price.

5. Returning the Kit

5.1 How. Pack the whole Kit back into the original box and ship it using the prepaid label by the return date. Keep the carrier's drop-off receipt; it's your proof you shipped it on time.

5.2 Other carriers. If you ship another way, you pay for it, and you must use tracking and insure the package for at least the replacement value.

5.3 Late returns. If the Kit ships after the return date, you'll be charged $35 per day until it ships. If it hasn't shipped 5 days after the return date, we'll treat it as lost under section 7. If a statutory holiday or weekend stops you from shipping on the return date, shipping on the next business day isn't late.

6. Care and damage

6.1 Your responsibility. You're responsible for the Kit from delivery until the carrier scans it on the way back. Use it the way the quick-start card describes and keep it away from water, sand, extreme heat and rough handling.

6.2 Normal wear is on us. Everyday scuffs and the wear any camera gets from normal use are fine.

6.3 Damage. If the Kit comes back damaged beyond normal wear (for example, a cracked screen, water damage or missing parts), we'll inspect it, send you photos and an itemized cost, and charge the reasonable cost of repair or of replacing the missing part. Repair charges won't exceed the replacement value.

7. Loss, theft and non-return

If the Kit is lost, stolen, or not returned as described in section 5, you'll be charged the replacement value of $350, minus any late fees already charged for the same Kit. If it's stolen, please report it to police and send us the report number. If the Kit turns up and reaches us in working order within 30 days, we'll refund the replacement charge less late fees and any repair costs.

8. Cancellations and rescheduling

8.1 30 days or more before the arrival date: cancel for a full refund.

8.2 Less than 30 days before the arrival date: no refund, but you can move your booking once, at no charge, to another date within 12 months, subject to availability.

8.3 After the Kit ships: no refunds or changes.

8.4 If we cancel: you get a full refund.

9. Your footage

9.1 You own it. Everything recorded on the camcorder during your rental belongs to you (or to the people who filmed it).

9.2 What we do with it. You give us a limited licence to copy, store and edit the footage only to make and deliver your recap and your raw files.

9.3 Delivery. We aim to deliver your edited recap and your raw footage within 2 weeks of receiving the Kit back. It's delivered as a download link, and you should save your own copy.

9.4 Deletion. We delete the raw footage and our working files 12 months after delivering your recap. After that we can't recover it.

9.5 Marketing (opt-in). We'll only use clips from your footage in our marketing if you tick the box at checkout or tell us in writing. You can withdraw that permission any time for future use. If anyone who appears in the footage asks us to remove them, we will.

9.6 Guests and music. You're responsible for letting your guests know the camcorder is being used. If you ask for a specific song in your recap, you're responsible for having the right to use it wherever you share the recap. We don't guarantee a recap will meet social media platforms' music or content rules.

9.7 Style. Your recap will be edited in the same style as the examples on our website. It's made from what your guests filmed, so its quality depends on that footage.

10. Liability

10.1 We're not responsible for moments that don't get filmed or footage that is lost because of how the camcorder was used, for example if it wasn't turned on, the battery ran out, or the card was removed.

10.2 If something goes wrong because of us, the most we will owe you is the total you paid for your booking. We aren't liable for indirect or consequential losses, such as the cost of your event or missed moments.

10.3 Nothing in this agreement limits any rights you have under BC consumer protection law that can't be limited by contract, or our liability for our own gross negligence or wilful misconduct.

10.4 You're responsible for how the Kit is used during your rental, including any injury or damage it causes, and you agree to cover our reasonable costs if someone makes a claim against us because of that use.

11. Events outside our control

We aren't responsible for failing to deliver or perform because of events outside our reasonable control, such as severe weather, carrier strikes, natural disasters or public health orders. If that stops your rental, we'll offer you a new date or a full refund.

12. General

12.1 Governing law. This agreement is governed by the laws of British Columbia and of Canada. Disputes can go to the BC Civil Resolution Tribunal (for claims within its limits) or the courts of British Columbia.

12.2 Whole agreement. This agreement, our Terms of Service and your booking confirmation are the entire agreement about your rental. If one part is found unenforceable, the rest still applies.

12.3 Changes. We may update this agreement for future bookings. The version in effect when you booked applies to your rental.

12.4 Contact. bookings@authenticnostalgia.com · 136 W King Edward Avenue, Vancouver, BC V5Y 2H9